360 S6 Robot Vacuum Cleaner Review

Review of:
360 S6 Robot Vacuum Cleaner
Brand name:
360
Model:
S6
Reviewed by:
Rating:

Published On: August 21, 2018

Edited On: November 10, 2018


Summary

Before I got to test the 360 S6 I was a fan of Xiaomi Roborock and ECOVACS Deebot Ozmo 930. The robot has the same high-end features coming with a lower price tag. With the minimalist design and smart features, the device has the mopping option and lasts for the whole two hours. Its mapping technology works accurately, allowing the robot to work in the dark. With the app, you are able to control the cleaner when you are not home and get informed by anything that's going on while the device is working. This robovac can compete with the well-known brands having a price twice less than them. Strong suction power, easy-to-get dustbin, and the large wheels make it the best for its value.

The 360 S6 is the brand-new robot vacuum cleaner. It comes with a budget price tag offering a lot of high-end features. Big thanks to Gearbest for letting us to test the 360 S6 robotic vacuum cleaner. Is it a decent competitor of Roomba, [Xiaomi Roborock](https://smartrobotreviews.com/reviews/xiaomi-roborock-s55-full-review.html) or Neato Botvac? Let's find out.

The 360 S6 Video Review: Unboxing and Test

The 360 S6 Robot Vacuum Specifications

Features360 S6 robot vacuum
Cleaning time120 min
Battery capacity3200 mAh
Dustbox capacity400 ml
Water tank capacity150 ml
Suction power1800 Pa
Obstacle climbing0.67 in / 17 mm
Moppingyes
Mappingyes
Mapping technologylaser
Recharge & resumeyes
Area coverage2153 ft2 / 200 m2
Noise level55 dB
Virtual Wallsyes
Customize areayes
Carpet boostyes
Wi-Fiyes
Warranty12 months
Where to buyOn GearBest for $349

Design and Appearance

The 360 S6 somehow reminds me of Xiaomi Roborock and ECOVACS Deebot Ozmo 930.

360 S6 robot vacuum unboxing

In the box I found the robot, charging dock, adapter, cleaning tool, water tank, mop cloth, and three different types of plugs.

360 S6 robot vacuum - what in the box

I have never seen that a robot would be equipped with the plugs that are easy to set, just slide it into the adapter and click through.

360 S6 charging base and ac power adapter

The charging base is amazing. It has the same black & white design all the Xiaomi robots come with. On the bottom of the dock, there is a room for a cord that supposed to be hidden inside the base so the cord would not lay on the ground.

360 S6 charging dock station

The robot is made in a black and white minimalist design.

360 S6 robot appearance

On the lid, I see two buttons: power and home.

360 S6 robot vacuum - remove before use

The dust box is very easy to remove. Just click the "open" button and the container jumps up automatically. This is the easiest way to remove the dirt box and I love how intuitive it is. By the way, the robot is equipped with the "danger-aware" system that forbid the robot to work when the dustbin is out.

360 S6 with removed dustbin

Underneath the robot reminds Xiaomi Roborock. There are two side sweepers, two large wheels, and the main brush slot. The robot comes with a rubber bumper that supposed to prevent furniture scratching.

360 S6 robot vacuum bottom view

The robot is equipped with an LDS laser located inside its "head". It rotates around accurately measuring the layout of the room to create a map. After the map has been created, the 360 S6 build the most efficient way of cleaning on its own.

360 S6 robot vacuum lidar close look

If you place the machine manually into the kitchen or any other room far from its base location, the 360 S6 starts rotating trying to figure out where it is, then it restores the map of the room it's in, and starts the work. Firstly the robot methodically cleans the room starting with the outward borders before cleaning inwards.

In case the device could not recognize its location, the voice system alerts about it and you get a notification on your phone. Just press start once again and the 360 S6 will understand its location to get the cleaning started.

I set forbidden zones to see how the robot cleans with it and it never crossed the areas, the same with block off zones. The laser works accurately which means the device bumps into furniture very rarely, it slows down when it "sees" the walls. Thanks to the LIDAR system, the robot is able to work in the dark.

360 S6 Lidar sensor

The 360 S6 comes with large wheels and doesn't have any issues with crossing 15 mm height rugs or thresholds nor as with transforming from bare floor to medium-pile carpets.

Wet mopping feature is awesome. The 150 ml water tank container comes with a mop cloth. The 360 S6 has the newest dripping technology that makes water leaking only when the machine is moving. However, please note that the robot is not able to remove stubborn stains.

360 S6 robot vacuum water tank with cloth

Strong Suction Power

The 360 S6 is one of the most powerful robot cleaners on the market even though it is a budget model. It delivers 800 Pa of suction power in the silent mode, 1300-1500 Pa - standard mode, and 1800 Pa when the powerful mode turned on. For example, the high-end Roomba 980 comes with 1670 Pa. The S6 easily handles deep cleaning on thin and medium carpets and is a champ at catching pet hair.

360 S6 robotic vacuum - back view

Battery

The Li-ion battery with 3,200 mAh of capacity lasts up to 120 minutes before it needs to recharge. It actually sounds great, since the robot works longer than 90% of other cleaners on the market. Thanks to the map that our robot holds in its memory, it knows the position where it left before it went to recharge. Once the battery is fully charged, the 360 S6 gets back to the point it stopped to finish the cleaning.

360 S6 robot vacuum side view

Filtration System

The 360 S6 is equipped with a washable HEPA filter. It catches up to 99.9% of pollen, dust, and dirt decreasing chances of allergic diseases. Wash it with water and let it dry.

360 S6 sudt bin open side

Carpet Performance

Firstly it comes with the carpet boost technology that is helpful since I don't need to increase the suction to deep clean my rugs, the robo does it automatically. It easily climbs onto thin and medium-pile carpets. Along with two side sweepers that catch dust from corners, the robot has strong suction and a bristled brush. They work together to transfer all the dirt, dust and pet hair right into the dustbin. The dustbin got full fast even though a day before I ran my Xiaowa Lite that had a strong suction power as well. The 360 S6 caught rice and oats on my cleaning test and in general performed better than Xiaomi Xiaowa did on the same areas. The 360 S6 performs really great on thin and medium carpets considering the price of about $350. I think this robot easily can compete with the high-end beasts such as Xiaomi Roborock, Roomba 980 or Neato Botvac D7 Connected.

360 S6 robot front view

Carpet Boost

360 S6 comes with the Carpet Boost that boosts the robot's suction from 1300 Pa to 1500 Pa once it recognizes carpeted surface to provide deep cleaning.

The 360 S6 is surprisingly quiet when working considering its strong suction, the robot makes noise that is equivalent to 65 dB. With this sound level, you are still able to hold a conversation without the robot disturbing you.

The app

The app is minimalist yet featured. You can manage your robot's working using your phone. In the app you get:

  • Recharge (Home button)

  • Sweep (Start & Stop buttons)

  • Modes. Switching between Silent, Standart, Powerful cleaning modes.

  • Block off. You can set the forbidden zones that the 360 S6 should not cross. For example for some reasons you don't want it to go to the bedroom. Just draw the rectangle on your phone (you are able to set it as many as possible) and the S6 will not cross the zone. You can change the size of it making it bigger or smaller depending on your needs.

  • Specify. This feature allows customizing a specific area where you want the 360 S6 to clean by drawing a rectangle on your phone screen. You can change the size of the rectangle, add as many zones as you want and choose how many times you'd like the vacuum to clean the chosen area. After setting the cleaning zones, the robot will not cross it providing deep cleaning within the allowed area.

  • Cleaning area. To be able to track how much of cleaning area the device already covered. Batter level. Check when it needs to recharge. Cleaning time. You can see for how long your robot has been working.

  • History. In this tap, you can see the history of each cleaning such as cumulative time (how much time the robot spent cleaning so far), cumulative size (the area the robot covered in general), cumulative sum (how many times it got to clean).

360 S6 robot vacuum review

You can open each cleaning session and see where the robot has been and for how long it had been cleaning.

  • Schedule. To set up a specific cleaning time up to 7 times per week.

  • Do not disturb. When this mode is on, the robot doesn't resume unfinished cleaning and provides no voice during the scheduled period.

  • Update. Where you get the firmware updates.

360 S6 robot vacuum firmware upgrade

  • Restore map. The robot holds all the map it built in its memory. No needs to build the new map again.

  • RC mode. Manage manual cleaning.

  • Settings. You can adjust the volume level. Turn on/off the device light. Reboot device. Change its name. Unbind (reconnect the robot to the app).

  • Share device. Share the machine with another phone.

  • Device info (serial No., completed version, MCU version, WiFi name, IP adress, MAC adress).

  • Positioning to find where your robot is located.

  • Maintainance. The app shows when you need to replace some parts of the robot such as its filter, main brush, side brush, and when the next time to wipe sensors.

  • Reconnect the device.

  • Turn on/off push notifications.

The 360Smart app demo

You can download the 360Smart app from Apple iTunes or Google Play:

360 S6 robot vacuum app screenshot

What is the 360 S6 best for?

  1. Carpeted surface. Along with the bristled brushes, the robot has a powerful motor that sucks up all the dirt providing deep cleaning on thin and medium-pile carpets.
  2. Bare floor. With the mopping option, you are able to wet mop all types of bare floors such as laminate, linoleum, tile, hardwood floor and so on.
  3. Pet owners. Since the robot comes with strong suction, it easily handles pet and long human hair.
  4. Medium and big-sized homes. The 360 S6 runs for the whole 2 hours before it needs to recharge which is equivalent to about 200 square meters of cleaning area. However, it would clean the smaller house much faster without the need of resuming.
  5. Two and more floor houses. The robot is great at remembering its location. Once it maps out the floor it manages to hold it in memory which means the next time you place it on the same floor, it will recognize the area and restore the map automatically.

Price & Where to buy

The 360 S6 is on sale right now and comes with a price tag of $299.99. Gearbest offers a great deal giving a set of additional accessories for free (the main brush, side brash, and HEPA filter). Good offer, isn't it? Especially considering that it can compete with robots that cost double the price.


The 360 S6 - the best in its price range

Before I got to test the 360 S6 I was a fan of Xiaomi Roborock and ECOVACS Deebot Ozmo 930. The robot has the same high-end features coming with a lower price tag. With the minimalist design and smart features, the device has the mopping option and lasts for the whole two hours. Its mapping technology works accurately, allowing the robot to work in the dark. With the app, you are able to control the cleaner when you are not home and get informed by anything that's going on while the device is working. This robovac can compete with the well-known brands having a price twice less than them. Strong suction power, easy-to-get dustbin, and the large wheels make it the best for its value. Is 360 S6 the best high-featured but budget robot vacuum cleaner on the market? The best we've seen so far.

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Comments ()

  1. Mike 21 august 2018, 09:03 #
    Thank you for the review, Michael! Sounds like a winner. Few quick questions…

    1) Does it vacuum at same time is mopping? If so how effective does this seem to be. I worry about the vacuum function on wet surfaces it has previously mopped.

    2) How is it about avoiding getting stuck? Can you trust it enough to «set and forget»?

    3) How is it on medium pile carpet? Does the drive to the wheels have enough power to move it effectively over decent pile carpet?

    Thank you very much for the review. Continued success!

    Mike
    1. Michael 21 august 2018, 10:51(Comment was edited) #
      Hi Mike, thanks for your comment. As for your questions:
      1) Does it vacuum at same time is mopping? If so how effective does this seem to be. I worry about the vacuum function on wet surfaces it has previously mopped.
      Yes, it can mop and sweep at the same time. The floors after mopping are slightly wet, so it is not a problem when it sweeps on the wet surface especially considering that the robot rarely goes through the same places twice (thanks to mapping and path planning feature). The robot suitable for slight wet mopping (if the floors are not too dirty). It can't handle ingrained dirt.
      2) How is it about avoiding getting stuck? Can you trust it enough to «set and forget»?
      The robot never stuck in my apartment. It is important to pick up all the wires and other little things from the floors before cleaning, so it always needs some quick preparation before cleaning. Worth mentioning that you need to do this preparation with any other robot vacuum.
      3) How is it on medium pile carpet? Does the drive to the wheels have enough power to move it effectively over decent pile carpet?
      It has big wheels and overcomes the border between the hardwood floors and the carpet with easily. Check out how it climbs the 0.7 inches plank. It works without any problems on my carpets, unlike my other robot vacuum ILIFE V7S, that stuck a lot on carpets (can't overcome the border when going from a hardwood floor to a carpet).
    2. Mike 22 august 2018, 00:25 #
      Thank you very much for your thorough and prompt reply. Much appreciated.

      Mike
      1. Erik 25 august 2018, 13:22 #
        The Xiaomi Robot rock S50 is on sale for $399. Which would you recommend since the price is closer to the 360 s6? Which has a better app and better mopping? Thanks for all the work!
        1. Natalie 26 august 2018, 04:10(Comment was edited) #
          Hi Erik,
          It is really hard to say which one is better. On the one hand, the Roborock has a little bit stronger suction power of 2000Pa, Amazon Alexa and Google Home support, and Xiaomi is a well-known brand. On the other hand, the 360 S6 comes with free additional spare accessories (a side brush, main brush, and HEPA filter).
          The 360 S6 manufacturer can add Alexa and Google Home support to the app in the future. Check out the Roborock app, and our 360 S6 app screencast. I think the apps have very similar features, there are some small differences, but they are not significant. Unlike the Roborock, the 360 S6 remembers the map of each floor. If you bring the 360 S6 robot to another room, it will recognize its location, which the Roborock don't do. Also, the 360 S6 has restricted zones and specified zones, while the Roborock has only specified zones. Check out how the 360 S6 bypasses 3 restricted zones and clean one specified zone. Both robots have a great built quality and a very similar minimalistic look. I would say that they were constructed at the same factory, as they are very much similar in design and functionality. I don't think there is some difference in the mopping feature, because they both have the same water tank and cloth.
          What I like in the 360 S6 robot, is the ability to hide the cable from the AC adapter inside the charging dock. The AC power adapter has a few types of plugs, which can be easily replaced. I also like the way how the dustbin removes. Since this is a new robot, that was released recently, I hope the manufacturer will update the app and the robot firmware and add even more cool features in the future. In a month or so we will have the opportunity to compare both robots and make a detailed review.
          1. Nathan Smith 24 october 2018, 15:25 #
            I have both the Roborock s50 and the 360 S6. While you can’t go wrong with either models I would prefer the 360 S6 over the Roborock for a couple reasons. On Gearbest they where selling the 360 S6 for $329.00 and Roborock s50 for $389.99 as of 10/23/2018. The Roborock does have a longer runtime and slightly higher suction but the 360 S6 can remember up to 10 floor plans and relocate it self within a floor plan if its physically moved. Can’t wait to see what the next versions of robot vacuums can do. Maybe this reviewer can do a comparison with the Roomba i7+? Thanks for the great detailed review!!!
            1. Natalie 26 october 2018, 06:55 #
              Agree with you Nathan on this one. The Roborock does have higher suction though the difference doesn't really matter in everyday cleaning. I love that the 360 S6 can remember a few maps.
              Hope we will have an opportunity to test the newest Roomba i7+. However, it doesn't have a lot of improvements compared to the Roomba 980. The Roomba i7+ has a new self-cleaning base and an improved app that allows you to divide your house by sectors, so you can clean some specific room just by telling Google Home or Alexa to «clean the kitchen». It has the same suction power of 1700Pa, and all other features are almost the same. It uses the same camera sensor that is less accurate compared to the LIDAR that the Roborock and 360 S6 have.
        2. Alex 26 august 2018, 04:31 #
          Hi there and thank you for the review! How long does the battery last with the moping feature on? Thank you :)
          1. Natalie 26 august 2018, 05:36(Comment was edited) #
            Hi Alex,
            The battery lasts approximately the same time with the mopping attachment and without it. Runtime depends on the suction mode, it can work up to 100 minutes in the «standard mode», about 120 minutes in the «quiet mode», and approximately one hour in the «powerful mode». It is worth mentioning, that the 360 S6 robot vacuum has the «recharge & resume» feature, so it can automatically continue cleaning after recharging if it did not finish the session on a single charge.
          2. Robert 27 august 2018, 09:30 #
            Hi I have a question about the usuability of the app. How did you manage to get an account? I have downloaded the English version of the app and wasn't able to create an account due to the fact that the SMS-verification did not work. Therefore my question.
            1. Michael 27 august 2018, 10:09 #
              Hi Robert. When I tried to create an account, I received an SMS with the confirmation code, entered this code, but nothing happened after clicking the confirmation button. Then I tried to log in and was successfully authorized. So please try to log in with your phone number and password even if the registration was not accomplished.
              1. Robert 27 august 2018, 10:41(Comment was edited) #
                My problem is I did not receive an SMS to my Dutch phone number. I have a temporary fix by using an online text service to receive a sms to a U.S. number. So I have an account now based on a U.S. phonenumber. Furthermore I asked support to provide me an ‘own’ account with username/password.
                1. Michael 27 august 2018, 11:06 #
                  Got it. Glad that you found a temporary solution.
                  1. Robert 27 august 2018, 13:14 #
                    Thanks for your help by the way. Was able to register via e-mail with the help of the support desk.

                    For the European people. It is possible to install the English app. You have to create an iCloud account as a native U.S. resident so you can access the U.S. app store and download the app. If you have trouble with sms verification please comment. I can help you with that.
                    1. Stephan 07 september 2018, 16:01 #
                      I have the same problem, that I got no verification code per sms. I also tried an online sms phone number. But no luck. That did you do to register via email?
                      Thanks for your help
                      1. Michael 09 september 2018, 05:20(Comment was edited) #
                        Hi Stephan,
                        There is a solution for how to register without a phone number. Unfortunately, the 360Smart app doesn't have an opportunity to register with an email. However, you can use another app called 360 smart camera. This app uses the same server, so you can go with an account created in this app to authorize in the 360Smart app).
                        How to create an account in the 360 Smart Camera app:
                        1. Download the 360 Smart Camera app from the App Store or Google Play
                        2. Click the «Register» button in the app.
                        3. Click «Email Register» link down below.
                        4. Click «Email Register» link again.
                        5. Enter your email and password.
                        6. Check your mailbox and confirm the registration.
                        Now you can log in to the 360Smart app with your email and password.
                        1. Stephan 09 september 2018, 07:48 #
                          Hi Michael,
                          Thanks for this workaround
            2. Drei 10 september 2018, 18:22 #
              No way to register via the 360 app, once you do via the 360 camera app, when you try to login you get an error message in Chinese, lovely:(
              1. Michael 11 september 2018, 03:20 #
                Hi Drei,
                Sorry to hear that. I've checked this method today and it worked on an Android phone. Did you activate your account (you should click the activation link that was sent to your email address)? Check if you are using the right app for registration:
                iOS: itunes.apple.com/us/app/360-smart-camera/id958068931?mt=8
                Android: play.google.com/store/apps/details?id=com.qihoo.camera&hl=en
                If it doesn't help, try to contact customer support:
                Email: zhanglei8-iri@360.cn
                Facebook: @360SmartAI
                For after-sales service: support@360smartai.com
                They usually respond within a day.
                1. Drei 11 september 2018, 13:04 #
                  Hi,

                  I did manage to get it working but was a lot of trial and error. Kept going back and forth, could have also been the fact that when I tried to log in initially, I did not select «International Users» then enter my phone.

                  Would you be able to let me know if the 360 S6 is able to use the Xiaomi S50 Accessories (Brushes, Mob Cloth and Filter)? The reason I am asking is that I have just purchased the robot however I can't seem to be able to buy any spare part, however there are lots of Xiaomi ones available. Looking at the photos they seem identical.

                  Thanks,
                  Drei
                  1. Michael 11 september 2018, 13:42 #
                    Glad that you solved the problem. I'm not sure if you can use the Xiaomi Roborock S50 accessories with the 360 S6 robot vacuum. However, you can buy original 360 S6 accessories on GearBest:
                    1. Hepa filter
                    2. Side brushes
                    3. Main brush
                    1. Drei 11 september 2018, 17:55 #
                      Nice one. Might wait a bit as they are very expensive compared with the others.

                      One more question, on the Info it states that the 360 S6 is capable of multi-floor mapping, how would you go about doing this? Do you define one map as Ground and 2nd map as 2nd Floor?
                      1. Michael 12 september 2018, 02:36 #
                        Yes, I think the accessories will be cheaper later.
                        You can find all the maps that were created by the robot in the «Restore map» menu. Just mark the map of each floor as favorite and select the map you needed when you move the robot to another floor.
                        1. PeterT 01 october 2018, 11:05 #
                          You can find these parts on geekbuying.com for much cheaper (as of today at least):: side brush: 7USD, main brush: 10USD, mop: 9USD.
                          Cheers, Peter
                          1. Nathan Smith 24 october 2018, 15:28 #
                            The Roborock s50 and the 360 S6 can not interchange each other’s brushes. The Roborock brush is slightly longer.
                2. Szati 18 september 2018, 04:30 #
                  Hi, I have a question about the scheduling.
                  Can be used the restricted area function if the robot start via scheduler?

                  Thanks!
                  1. Michael 19 september 2018, 00:46 #
                    Hi Szati,
                    Good question. I'm on vacation right now, so I will check it on Friday and let you know.
                    1. Szati 20 september 2018, 08:19 #
                      Thanks Michael!
                    2. Michael 21 september 2018, 05:01 #
                      Just checked it, yes it works!
                      1. Szati 21 september 2018, 08:23 #
                        Oh, great! Thank You Michael!
                    3. Drei 20 september 2018, 06:43 #
                      Hi Michael, one more question from my side, this is a general question.

                      With mopping robots, do you add a little washing liquid to the water tank? Even just a tiny drop? With using just water on the floor, it won't really clean it and remove germs etc ,will it?
                      1. Michael 21 september 2018, 07:42 #
                        Hi Drei,
                        Nothing is mentioned in the manual regarding this. In my opinion, you can add some washing liquid to the water tank, why not. Of course, it will clean better in this case, but you should not expect too much from the mopping feature. It won’t replace an actual mop but if you have somewhat clean floors it is still really nice to not have to worry about mopping everyday. I can say the same about all robot vacuums on the market with a mopping feature because they can not press the cleaning cloth hard enough to clean the heavily polluted places.
                        1. Drei 21 september 2018, 08:07(Comment was edited) #
                          Thanks for that Michael. I was thinking just to maintain. We don't go inside the house with shoes on, slippers and socks only, the floors are as clean as they can be. Having someone else besides us making sure they stay clean would be greatt.

                          I am debating if the iRobot Braava 240/380 would be worth purchasing just for mopping. They cost pretty much the same as the Xiaomi S50 or the 360 S6 and they have no navigation.
                      2. Juan Bilbao 24 september 2018, 16:26 #
                        I have never owned a robot vacuum. I live in a 2 bedroom apartment, will the vacuum change from one room to another and then to the living and kitchen, or do I have to pick it up and place it in each room?

                        Thank you!
                        1. Michael 25 september 2018, 03:03 #
                          Hi Juan,
                          Thanks to the LIDAR sensor, this robot vacuum build a map of your house and can recognize its location when working which means you don't need to pick it up and move to another room, it will find and clean all the rooms without any problems. After the robot has done its job it automatically finds and returns to its charging dock. We made a screencast from the smartphone app, so you can see how it build the map and cleans the entire apartment. Check out this video: www.youtube.com/watch?v=LzM53iE276Q
                        2. Adam 27 september 2018, 15:45 #
                          I'm having trouble sharing my new 360 S6 Vacuum from my iPhone to my wife's, when it says to send phone number/360 ID were do I get my ID number?
                          1. Michael 28 september 2018, 02:37 #
                            Hi Adam,
                            Did you try to share it via QR code?
                            The ID is your wife's phone number or email that you used when registered in the app on her phone. After sharing the device from your phone, open the 360Smart app on your wife's phone, go to the device sharing section, click the «Received» button, and then the «Approve» button.
                          2. Adam 28 september 2018, 17:32 #
                            Re tried the QR code and success!!!
                            1. Zeba 04 october 2018, 14:02 #
                              After some initial testing this looks like a winner!

                              I am having bit of a problem though: I changed the charging dock to a different place and power socket, but the app/vacuum do not recognize the new place…
                              1. Michael 05 october 2018, 02:50 #
                                Hi Zeba,
                                Do you mean the charging dock is not visible on the map? Try to start cleaning, then press «Return to dock» button, the robot should find the charging dock and it will appear on the map.
                                1. Zeba 05 october 2018, 02:53 #
                                  Thanks for your help Michael! I actually found the solution already: Starting full cleaning process made the vacuum/app find the new location.
                                  1. Michael 05 october 2018, 03:06 #
                                    You're welcome! Glad that you found the solution.
                              2. Drei 05 october 2018, 04:53(Comment was edited) #
                                Hi Michael,

                                I have finally received mine (Black version) and would like to ask for some advice and post my experience. The ** bits are my questions.

                                I purchased mine from Ali, besides UPS being crap and almost panicked that they lost it «In Transit» it did arrive in one piece:)

                                First thing I did was to charge it to 100%, the moment I powered it on I was told that a new firmware was available, it updated but had to do a reboot for it to register. Also, the home charging base was dirty with remains from the protective sticky bit. I had to clean that off using a microfiber and some elbow grease. Not sure if it makes a difference for going back home but crystal clear is better me thinks.

                                First time I used it I had to to pause it as it got stuck in my shoe laces, the map was not saved. I also realised that you really need to clear the area for it. For example my sofa has a cover, the cover hangs at the back and the 360 saw the cover as a wall and never went beyond that to reach the wall.
                                I ran it a second time but this time it lost WiFi connection, it finished, got the message that it did, returned to base but map was not saved.
                                I ran it again for 2 minutes with the RC mode and both times the maps saved:)

                                **The annoying part is that the maps are available in History just not in the maps section. Is there any way to import the maps from the history into «Restore Maps»?

                                If you Google 360 S6 English Manual you can download it and print it out. The Chinese one was… well Chinese to me:)

                                **The 360 speaks in Chinese, cute as it may be I have no idea what it says. Do you know if there may be any plans to update the voices via a Firmware Update? Was this done for the Xiaomi?

                                **Regarding spare parts, did you get the chance to check if the Xiaomi parts fit this one? I got a set of parts but would be great to know so I can get a few from Amazon. Currently the only way to get 360 parts is from China, Ali or GearBest.

                                **Can I keep the 360 with the home base switched off from the plug in order to avoid damaging the battery? I imagine if it is constantly charging it my damage the cells? Just like my phone battery swells up if charged too much. I have done so and the battery went from %100 to %25 in 2.5 days.
                                Is there a way to switch the 360 completely off whilst not needed?

                                I would say that if left uncharged, not doing anything just WiFi connection it will drain the battery fully in 4 to 5 days.

                                Regarding WiFi connection, I really wished it came with a 5G transmission, cost for that is minimal and would avoid it losing connection. I am now trying to sort out a repeater/extender so that the 360 won't lose connection to the 2.4Ghz.
                                1. Michael 05 october 2018, 08:53(Comment was edited) #
                                  Hi Drei,
                                  Thank you so much for such a detailed feedback.
                                  The battery drains quickly when the robot unplugged, just like a laptop or smartphone, it has a powerful ARM processor inside and an own operating system.
                                  You can turn off the robot completely by pressing and holding the power button for a few seconds. After that, the battery will not discharge when you left it unplugged. However, all those robots have a charging controller and they are developed specially to be connected to the charging dock all the time, so I don't think that battery will die very fast if you will leave it connected to the charging dock. I used my previous robot vacuum for 3 years and the battery is still good to keep the charge.
                                  Regarding the maps, I think it stores the map to the «Restore Maps» when it finished the job and returned to the charging dock. If you manually interrupt the cleaning process — it will not save the map to the «Restore Maps» section. Looks like there is no way to save it from the «History».
                                  I got my device from GearBest and it comes with an English user manual in the box. And my robot speaks English. I think there are two versions of the robot: Chinese and International, and looks like on Aliexpress they sell Chinese version. If you want to switch the robot voice to English, you need to flash the international version of firmware. Unfortunately, I don't know how to do this. You can try to contact the manufacturer, maybe they have some instruction on how to change the firmware of the robot. They usually respond in a few hours on their Facebook page.
                                  We have got the Xiaomi Roborock last week and will make a comparison between those two robot vacuums. Unfortunately, the Roborock has a different main brush, mop cloth, and other accessories, so you can't use the Roborock spare parts with the 360 S6. Have no idea if they are planning to sell the spare parts on Amazon in the future.
                                  You are right, you need to clear the area every time before cleaning. As I mentioned in the comment above, any robot vacuum needs some preparation before cleaning, it takes two minutes for me to pick up all the wires and other small things from the floor before starting.
                                2. Drei 05 october 2018, 17:36(Comment was edited) #
                                  Hi Michael,

                                  Thank you for your swift reply. I wish I knew there were different versions, would have went to GearBest instead, still the black/purple version looks kinda cool:) The app is in English and the push messages coming from the 360 are in English. It would be great if I can flush the firmware to English when it speaks.

                                  I will assume that the phone app doesn't determine what firmware it has. If it helps to compare, mine states:
                                  Compiled Version: 6958
                                  MCU Version: h95v137_0

                                  I have managed to switch off the 360 by pressing and holding the Power Button as you have instructed. One thing to bear in mind for anyone doing so, make sure that the 360 is NOT on the charging station or that the station is also powered off. The 360 will throw an error otherwise.

                                  P.S. The battery drained in 3 days with the 360 idle. Positive is that it does charge up pretty fast.
                                  1. Michael 06 october 2018, 04:29 #
                                    I have the same firmware and MCU version. Maybe there is some way to change the language to English without flashing the firmware. The Roborock has the «Language pack» menu in the app where you can choose the language (only English and Chinese available right now). Hope the 360 manufacturer will add the same to their 360Smart app later. I'll try to reach the developer of the app and ask for this feature.
                                    1. Drei 06 october 2018, 18:45 #
                                      Thank you Michael, much appreciated. Maybe there is a way to select the language but I don't know how. I haven't received a response to my FB message yet, still hoping that they may be an easier way to select the spoken language.
                                      1. Michael 07 october 2018, 05:44 #
                                        You're welcome! Most likely they have 7-days holiday (from Oct. 1st to 7th) since they celebrate China National Day. So I hope they will respond to you soon.
                                  2. Drei 13 october 2018, 17:26 #
                                    Hi Michael. I still haven't had any response from the FB page however the seller said that he spoke with the 360 guys. Can't do much for now, they mentioned that in the future this may be a possibility with firmware and app changes.

                                    Talking about the app, if you have any influence, I really do suggest that they allow for clearing the history and saved maps. Doesn't really help.
                                    Also, if you move the 360 to another floor it goes crazy. Regardless if you use one of the saved maps. I think that without a charging base to start from, it always sees the new maps as… well new, and ignores any previous saved map. Not only that but by overriding the map with a previous one will confuse the poor thing even more.

                                    I would love to be able to buy a second charging base so that I can set it in one of the rooms upstairs.

                                    I did debate if I should have went for the Ozmot 930. Amazon had a deal of the day for £378. So about $100 more than the 360 S3. So far I only got praise to give. I am very impressed by the little guy, he seems to do a great job and the house is visibly cleaner. Not only that but for the first time, my missus said that she will clean next week.
                                    1. Michael 15 october 2018, 04:50 #
                                      Hi Drei,
                                      I tried to contact the app developer via email, still no response:( I will let you know if I have any information regarding your question.
                                      I've checked it again, moved the robot manually to another room (there is no charging dock in this room), restored the map from saved maps, and pressed the «Clean» button. The robot started spinning and scanning the area and after ~40 seconds it recognized and updated its position on the map. I tried it with two different rooms and it worked. Have no idea why it doesn't work in your case. Maybe you changed the layout of the room (moved furniture or something like that). Also, you need to restore some saved map before cleaning, otherwise it will rebuild the map.
                                      1. Nathan Smith 24 october 2018, 15:39 #
                                        When moving the 360 S6 to a different saved floor plan, the user has to restore the correct floor plan that the robot is placed in. Unfortunately the robot can only recall the current restored map and can’t recall any other ones.
                                    2. Drei 15 october 2018, 08:40 #
                                      Hi Michael,

                                      I got in touch with the seller and he said that they can provide a spare charging base for $42. I thought why not, better have an extra one.

                                      In regards to the maps being reused, I started the 360 at the top of the stairs (maybe this is the problem). This could be the problem as when he scans the stair gap, it will probably come up different every time. I will try to start it from one of the rooms and see what happens.

                                      Once he finishes on the 2nd floor, he starts looking for the charging base and goes all over, sending me messages that it is lost, until I pick it up and bring it downstairs to the charging base. At this point I get the happy message:)

                                      Apologise for hogging the page:)) hopefully other people will get the answers they need from our conversations.
                                      1. Giuseppe 27 october 2018, 06:08 #
                                        Buonasera,

                                        il robot non mi funziona più indicandomi come errore Error 1: the top radar seems to be blocked.

                                        Ho resecato e riavviato ma non c'è soluzione.

                                        Qualcuno mi sa aiutare?

                                        Grazie
                                        1. Michael 29 october 2018, 03:32 #
                                          Hi,
                                          try to clean the lidar that located on the top tower with some airflow, maybe some debris stuck inside, or something blocking the lidar. It should rotate easily.
                                          If it doesn't help, try to contact the manufacturer:
                                          Email: support@360smartai.com
                                          Facebook: www.facebook.com/360SmartAI
                                        2. Noelle 30 october 2018, 11:44 #
                                          Hi,
                                          Thanks for the infomative review.
                                          I bought the device in South Korea. But I would like to use it in English. Do you know how to set language for the device? I choose English app though the machine still talks in Korean.
                                          Best,
                                          Noelle
                                          1. Michael 31 october 2018, 04:04 #
                                            Hi Noelle,
                                            Sorry, I've no idea how to change the robot language. I have an international version and it talks in English. Please try to contact the manufacturer, maybe they can add the ability to change the robot language in the app.
                                          2. Nick 30 october 2018, 14:47 #
                                            Hi,

                                            Does the fact that it has two brushes instead of one on the s50 make any difference in your opinion?

                                            Nick
                                            1. Michael 31 october 2018, 04:02 #
                                              Hi Nick,
                                              Maybe there is some difference, but it unnoticeable. The side brushes help to pick up debris along walls and corners. The Roborock has only one side brush, however, it always goes along a wall in one direction (only by this side that has a brush).
                                            2. Drei 06 november 2018, 18:13(Comment was edited) #
                                              Just an update, you can get the 360 on Amazon now but it costs more:
                                              www.amazon.com/360-Robotic-Navigating-Multiple-Floor-Auto-Recharging/dp/B07FY4PRGZ/

                                              Also parts are still problematic, managed to find spare brushes (still waiting on delivery) and filters but no roller. You can get a set of roller, 2 side brushes and mop cloth but not separate roller/mop.

                                              So far it is doing great, and regarding foreign voice, I find the Chinese voice funny, heard the English voice in a video and I could find it annoying, then again until I do I can't judge:)

                                              They have updated the app and can wipe maps. Loading a map is still funny for me, seems to just re-build it no matter what. Not sure how it is supposed to work.

                                              Considering you can find it around $280 to $380, it is an amazing piece of kit.

                                              As an FYI, before using it you might want to try using some protective film, laminating, tablet screen protector to cover the laser bit top. I drew mine on a tablet protector and cut the circle to fit. Mine got scratched on first use under… something.
                                              1. Drei 07 november 2018, 18:03 #
                                                It seems that Gearbest no longer has spare parts…
                                                1. Michael 08 november 2018, 02:24 #
                                                  Hi Drei,
                                                  Thanks for your update. You can still find the spare parts on Geekbuying or Aliexpress. So if you are loading a map from «saved maps» before starting, the robot rebuild a map anyway? Even if you start it from the charging dock?
                                                  1. Drei 09 november 2018, 20:54(Comment was edited) #
                                                    Hi Michael,

                                                    That is correct. I select the map but the map just gets wiped and redone. The spot clean does work which is confusing. The moment I select full clean it will just start going around the edges then the middle as it always does. Selecting a map seems to be completely pointless, unless it remembers it.

                                                    I even used the new wipe feature. Wipe the map then select the one I want, give it a minute, press clean, map gets pretty much redone.

                                                    Would be great if you could make a youtube video or something to show how it is supposed to work.

                                                    P.S. There was a firmware update this week, I did not get the chance to test the robot with it yet. Maybe that fixed something.
                                                    1. Michael 10 november 2018, 07:15 #
                                                      Ok, will try to make a video next week:)
                                              2. Zeba 08 november 2018, 06:16 #
                                                Hello again!

                                                I don't seem to be able to update the Android app. Play Store has an old version and automatic update from the app itself does not work.
                                                1. Michael 08 november 2018, 10:57 #
                                                  Hi Zeba,
                                                  Is there an error message or something when you are trying to update via the app? The app asks for permission to install third-party apps before updating, so maybe you didn't activate this setting. I've installed it from Google Play (v.3.1.0.0), checked the update in the app and it says that I'm using the latest version.
                                                  1. Zeba 09 november 2018, 10:44 #
                                                    Thanks again for quick answer!

                                                    There is no error message, just nothing happens. I tried granting the permission but nothing happened.

                                                    App keeps telling me to update to version 3.5.0 each time I launch it…
                                                    1. Michael 10 november 2018, 09:41 #
                                                      Just checked the Google Play and the newest version 3.5.0 was already here. Please check it, there should be an update in your Google Play store.
                                                      1. Zeba 10 november 2018, 09:50 #
                                                        Indeed. I think it was uploaded just now.
                                                2. Jarmo 10 november 2018, 03:57 #
                                                  Hi!

                                                  My 360 arrived yesterday. I managed to register and got the app. But binding to Wi-fi failed every time. I have 2.4 GHz wlan and it has strong signal near vacuum cleaner and phone. I have Oneplus 6 with Android version 9 pie. Should it work with this combination?
                                                  And how can I check and update the firmware of vacuum cleaner if needed? The feel is now little bit desperate
                                                  1. Drei 10 november 2018, 04:59(Comment was edited) #
                                                    Hi Jarmo, did you connect your Oneplus to the same WiFi signal, press the pairing button as instructed? You will need to give the app the WiFi details so it can push them onto the 360. You cannot use your data plan when pairing.
                                                    1. Jarmo 10 november 2018, 08:38 #
                                                      Hi Drei,

                                                      Thanks for quick reply!

                                                      Yes I have done exactly same they asked in instructions. Also reset the 360. But anyway it fails every time. It seemed that there is something broken in newest app version like Michael said.

                                                      Thank you,
                                                      Jarmo
                                                    2. Michael 10 november 2018, 07:04 #
                                                      Hi,
                                                      I've removed the device from the app and tried to add it again, but it didn't work:( I've tried it on two different phones with Android Oreo and Pie, both couldn't connect to the robot. So looks like they updated the app recently and broke something. Will try to contact the developer. I'll let you know if I find a solution.
                                                      1. Jarmo 10 november 2018, 08:45 #
                                                        Hi Michael,
                                                        Thank you for quick reply for you too!

                                                        I have done exactly same they asked in instructions. Also reset the 360. But it fails every time. It really seemed that there is something broken in newest app version like you said.

                                                        Well, bad luck, like always for me
                                                        1. Jaime Branco Yesterday at 10:46 #
                                                          I can't pair the robot whit the Android only whit Iphone… (I had to ask a friend, the worst is that I'm always annoying him because he has Iphone…
                                                        2. Sara 11 november 2018, 13:27 #
                                                          I had the same problem getting the bot to connect. I deleted the app and re-downloaded it, after that it connected on the first try.
                                                          1. Bob 14 november 2018, 13:09 #
                                                            Hi Jarmo,

                                                            I solved my wifi binding issues on my black/purple s6 by changing my local network to 192.168.1.x (/24).

                                                            Before, when it was on 192.168.4.x, the s6 was never able to grab an address from the DHCP server. The router would see the MAC address of the s6 and would stop there. I tried the wifi binding with two different routers and two different phones (Oneplus 3t and BB Priv) regardless of 2.4 GHz wifi security settings.

                                                            Hope this helps!
                                                          2. Jarmo 11 november 2018, 17:09 #
                                                            Hi Sara,

                                                            Thanks a lot for an advice.
                                                            I try app delete and reload too, but it did not help.
                                                            By the way, the version is 3.5.0.0, I think it is the newest one.
                                                            1. Drei 12 november 2018, 12:39 #
                                                              Hi Jarmo, 3.5 is the latest.

                                                              You can always try downloading one of the previous versions from here:
                                                              apkpure.com/360smart/com.qihoo.smarthome/versions

                                                              Hope there isn't a problem posting a link to the android apk site.

                                                              See how it goes and let us know.
                                                              1. Mat 13 november 2018, 05:05 #
                                                                I have the same problem, after installing the new firmware the vacuum cleaner is no longer connected.
                                                                I delete app 3.5.0.0. and reload older, but it did not help.
                                                                1. Drei 13 november 2018, 20:23(Comment was edited) #
                                                                  I wonder if there was a problem with the firmware. Have you tried wiping the device from the app and going through the re-linking process?

                                                                  Hopefully Michael can answer this one. There may be a way to rest the robot to factory settings?

                                                                  I had terrible issue with the WiFi and the robot. Kept dropping off and not saving maps or history. Unless it was right next to the router, it would constantly drop off. I realised that the 360 might have a crappy WiFi card, shame they didn't go for 5Ghz, would have not costed them any more. I would happily pay extra, if needed, for the 5Ghz connection. FYI New Roomba coming out has 5Ghz connection.

                                                                  Anyhow, in the end I had to resort to bridging my WiFi signal. I had an old router, I connected it to my existing router via 5Ghz and boosted the 2.4Ghz signal. I only put that on when the robot is working to stop my 5Ghx bandwidth going at 50%. Never had a WiFi connect since. You might need a wifi booster.
                                                                  1. Jarmo 14 november 2018, 16:38 #
                                                                    Hi,

                                                                    thanks a lot for every answers.

                                                                    I think also it might be the problem with the firmware.
                                                                    How can I check which version is in my 360? Or is it possible at all if I cannot connect to the robot?

                                                                    Maybe only hope is the new fixed version of firmware…
                                                                    1. Drei 7 hours ago #
                                                                      You could also try what Bob has suggested. Get your phone and the 360 close to your Router. Log onto your PC and go to router settings, usually found at 192.168.1.1/

                                                                      Check and see what local IP address it is assigning. Make sure it is 192.168.1.X where X is 5 to 255. I only said 5+ as your other ones could be assigned to other devices. I usually set mine to fixed so they don't change. Could also be an issue with how often your router re-issues the IP or refreshes it.

                                                                      Worst case, it could be a botched firmware update job or the 360 came with a fault. If you say you never managed to register the 360 correctly.

                                                                      Not to ask a stupid question but did you make sure to register the app with the correct country? I believe Ecovacs won't allow their devices to work in different countries and will NOT connect to the WiFi. No idea if the 360 has any such constraints.

                                                                      Hopefully Michael can sort it out for you, he can reach out to the manufacturer.

                                                                      If all else fails you can try talking to them:
                                                                      www.facebook.com/pg/360SmartAI/


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