Xiaomi Mi Robot Vacuum Mop Essential (Mijia G1)

I don't have such issues (same firmware version). Do you use a Samsung phone? I heard about the same issue from other users who own a Samsung phone. Maybe it depends on the Android version, not sure.

You're perfectly righi it's a samsung issue.
Many Many thanks

Thanks, I did not know that :)

Thank you for the feedback. I've checked a few product descriptions in different online stores (Gearbest, Aliexpress) and was not able to find proof that it has a washable HEPA filter. Also, this robot vacuum uses gyroscope navigation and I've never seen that robot vacuums with such navigation have no-go zones. Are you sure you are talking about the Mijia G1 model? Maybe you meant the Mijia 1C (which recently received no-go zones and has a washable HEPA filter)?

Juan I just bought this vacuum and sadly I haven’t been able to pair it with the app. It continues to say to me that I do not have any devices... Do you have this one also? We’re you able to connect it to the app?

I've the same issue, I still can't pair it with the app, both on iOS and Android Mi 10.
Any one who had have the same issue and solved can provide an hint? Thanks!

Did you try to choose a different region in the Mi Home app settings? Try to select the China Mainland region, we were not able to pare the 1C (which is very similar to the G1 model) until changed the region to China. Also, check this post, it's about another model, but steps should be very similar.

Thanks Natalie, you save my day!!!!
I change country settings to China and my G1 magically appear in my app!!!!
Now I have to learn how to define rooms and planning cleaning programs by rooms, unfortunately I have instruction manual in Chinese and I haven't find any online manual ATM.
BTW my app let me upgrade my firmware and now I have English language on G1 that is more clear to me :-D

Glad to help!

Would you please tell me which application you use in order to connect with android mobile phone and nijia g1?
Thanks in advance

Did you try the “xiaomi home” App?

If you asking I have ever tried the Mi Home app, yes I have. As to the G1 I have not tested this robot.
Whoops, didn't notice the question wasn't for me :)

Hello,
To pair this device you need to have CHINA MAINLAND on the MI HOME app.
I need to have the app installed twice on my samsung phone, one on the nomral environment and another on SECURUTY FOLDER environment and this allows me to have it installed twice.
I have asked recently when xiaomi intends to add it to europe version MI home app.