Elbe
• Published on: Jan 22, 2021
Hey! So after having bought the robot yesterday and it finishing the map saving successfully, I tried zoned cleanup today. However it doesn't work as soon as the robot leaves the dock and starts to enter the zone, it bumps into the first chair and then freaks out. It does try go around it and right after getting around it, It just turns around and goes back and makes a couple of turns and then says, returning dock to charge.
It never completes the task, why and what can be done to it?
Theoretically speaking, this problem could probably be solved by drawing virtual walls onto the path from the charging dock to the specified cleaning zone. This way the robot would follow a path between them and finally reach its destination without bumping into an obstacle. I'm not an owner of this model just yet (I'm planning to buy it for my mother's birthday so I will probably have to witness a similar situation soon), but you can just try it out right now.
I also noticed yesterday that if the robot enters a restricted area upon doing a zoned cleaning it will cancel immediately and return to base.
It seems the robot can’t be blocked by anything before cleaning when using zoned cleaning. The robot will not attempt to move around obstacles, restricted areas and door thresholds to enter the zone to clean. I hope they fix this issue in a firmware update someday. The robot should not give up so quickly as it currently does. It should fight a little more.
Hi Elbe, sorry for the late response. The zoned cleaning can be set too close to the docking station and the robot gets confusing. Probably the zone set in the way the robot can't get into it so it tries to find the way and when it can't it returns back to the dock.
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