Questions & answers
Q: Does the Ultra base dry the mopping cloth after washing it?
A: No, the Roborock Ultra base doesn't dry the mopping pad. However, you can buy an optional module to the base that dries the mop with a hot air.
By michael · 1 year, 6 months ago
Q: Can I use the robot without a smartphone?
A: Sure, you can use the Roborock S7 MaxV without a smartphone and wi-fi network. Just press a button on the robot to start cleaning.
By michael · 1 year, 6 months ago
Q: Can the Roborock remove stubborn stains?
A: The Roborock S7 MaxV is a great mop thanks to its sonic vibration pad, but it is still not as good as manual mopping. It can remove some fresh stains, but won't remove old stubborn stains.
By michael · 1 year, 6 months ago
Q: Does the Roborock S7 MaxV avoid dog poop?
A: Thanks to the front camera, it can avoid poop, but depending on lighting conditions, floor color and texture, and the size of the poop, there is a high possibility that it may fail to recognize and avoid it.
By michael · 1 year, 6 months ago
Q: Can I add a cleaning solution to the water tank?
A: Roborock recommends using only its own cleaning solution. Other cleaning solutions may cause damage or clog the water pipes and pump inside the robot.
By michael · 1 year, 6 months ago
Q: Does the Roborock S7 MaxV avoid carpets when mopping?
A: Yes, the robot has a built-in ultrasonic carpet sensor. It can detect carpets and automatically lift the mop when vacuuming carpets. You can also make it avoid carpets completely in the app settings.
By michael · 1 year, 6 months ago
Q: Can the robot work without the Internet?
A: Yes, you can use it without the Internet, but you would not be able to change any settings and modes via the app.
By michael · 1 year, 6 months ago
Q: What is the minimum height to clean under furniture?
A: According to our tests, the Roborock S7 MaxV can fit in a 10.5 cm (4.13 in) gap under furniture.
By michael · 1 year, 6 months ago
Q: Should I move the dock to another floor if I want the robot to clean a different floor?
A: There is no need to move the dock. Just keep in mind that it will not be able to wash the mop without the base.
By michael · 1 year, 6 months ago
Q: What is the max obstacle height the Roborock S7 MaxV can climb?
A: The robot can climb on a 2 cm (0.78 in) obstacle without the mopping pad attached. With the mopping pad on, the climbing ability is lower - 1.5 cm (0.59 in).
By michael · 1 year, 6 months ago
Q: Does it vacuum and mop at the same time?
A: Yes, it can vacuum and mop simultaneously.
By michael · 1 year, 6 months ago
Q: Is there a notification about when to replace the dust bag?
A: No, the base doesn't notify you when the dust bag is full, so you would need to check the bag manually from time to time.
By michael · 1 year, 6 months ago
Q: Can it clean dark carpets?
A: The Roborock S7 MaxV may not work on some very dark or black carpets. A dark surface triggers cliff sensors underneath, so the robot thinks there is a cliff and refuses to clean the carpet.
By michael · 1 year, 6 months ago
Q: Can I use it on a 5 GHz wi-fi network?
A: No, the Roborock S7 MaxV supports only a 2.4 GHz frequency band.
By michael · 1 year, 6 months ago
Q: Does the Roborock S7 MaxV Ultra have mapping?
A: Yes, the Roborock S7 MaxV Ultra has mapping technology, it uses Lidar and other sensors to create a map and navigate around your house.
By michael · 1 year, 6 months ago
Q: How much dirt does the Roborock S7 MaxV Ultra hold?
A: The robot's dustbin holds up to 400 ml of dirt.
By michael · 1 year, 6 months ago
Q: How long does the Roborock S7 MaxV Ultra battery last on one charge?
A: The battery lasts up to 180 min on one charge.
By michael · 1 year, 6 months ago
Q: Does the Roborock S7 MaxV Ultra work with Google Home?
A: Yes, the robot can be connected to Google Home and controlled via voice commands.
By michael · 1 year, 6 months ago
Q: Does the Roborock S7 MaxV Ultra work with Amazon Alexa?
A: Yes, the robot can be connected to Alexa and controlled via voice commands.
By michael · 1 year, 6 months ago
Q: Does the Roborock S7 MaxV Ultra have carpet boost?
A: Yes, the robot can automatically boost suction power to the max on carpets.
By michael · 1 year, 6 months ago
Q: Does it have a dirt sensor?
A: No, there is no dirt sensor in the Roborock S7 MaxV Ultra.
By michael · 1 year, 6 months ago
Q: Does the Roborock S7 MaxV Ultra have an obstacle avoidance sensor?
A: The robot doesn't have a front-facing camera to avoid small objects like socks, cables, toys, shoes, etc., so you would need to prepare your floors and pick up all small things that may stuck in the brush and damage the Roborock S7 MaxV Ultra.
By michael · 1 year, 6 months ago
Q: Can I set no-mo zones so the Roborock S7 MaxV Ultra will avoid my carpets when mopping?
A: Yes, you can set no-mop zones in the app.
By michael · 1 year, 6 months ago
Q: Can I schedule the robot to clean at a specific time?
A: Yes, you can use the app to schedule the Roborock S7 MaxV Ultra to clean on a specific day and time of the week.
By michael · 1 year, 6 months ago
Q: Can I set virtual boundaries for the Roborock S7 MaxV Ultra to restrict it from going to certain places?
A: Yes, you can specify no-go zones (restricted areas) in the app. The robot will avoid these areas while cleaning.
By michael · 1 year, 6 months ago
Q: Can I use the app to track the cleaning progress on the map in real-time?
A: Yes, you can watch the Roborock S7 MaxV Ultra cleaning in real-time in the app.
By michael · 1 year, 6 months ago
Q: Can I control my robot like a radio car via the app?
A: Yes, the Roborock S7 MaxV Ultra can be controlled manually via the app.
By michael · 1 year, 6 months ago
Q: Can the Roborock S7 MaxV Ultra store multiple maps?
A: Yes, it can store a few maps of different floors.
By michael · 1 year, 6 months ago
Q: What is the height of the Roborock S7 MaxV Ultra?
A: The robot vacuum is 9.65 cm (3.8 inches) tall
By michael · 1 year, 6 months ago
Q: How big is the water tank in the Roborock S7 MaxV Ultra?
A: The Roborock S7 MaxV Ultra is equipped with a 200 ml water tank.
By michael · 1 year, 6 months ago
Q: What is the battery capacity of the Roborock S7 MaxV Ultra?
A: The robot equipped with a 5200 mAh battery.
By michael · 1 year, 6 months ago
Q: What is the maximum height the Roborock S7 MaxV Ultra can climb?
A: The maximum height of an obstacle the Roborock S7 MaxV Ultra can climb when cleaning is 20 mm (0.79 inches)
By michael · 1 year, 6 months ago
Q: What is the suction power of the Roborock S7 MaxV Ultra?
A: The robot provides up to 5100 Pa of suction power.
By michael · 1 year, 6 months ago
Q: Can I wash the Roborock S7 MaxV Ultra filter?
A: Yes, the filter is washable. However, I would not recommend washing the filter too often as it wears out faster. In most cases, it's enough to knock the filter on a trash can to pull out dust from the filter.
By michael · 1 year, 6 months ago
Q: Does the Roborock S7 MaxV Ultra resume cleaning after recharging?
A: Yes, the robot supports the recharge & resume feature. If the Roborock S7 MaxV Ultra didn't finish the job on one charge, it automatically continue cleaning after recharging.
By michael · 1 year, 6 months ago
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