Michael

Joined Jan 19, 2018

Michael 5 years, 7 months ago

If it's not mentioned anywhere on the product page, the only way to find out is to ask the seller. Unfortunately, it's …

Michael 5 years, 7 months ago

The plug type doesn't matter, you can use a plug adapter. I guess the English and global version is the same robot vacu…

Michael 5 years, 7 months ago

You can change the region in the app settings anytime later, it's not a problem. Set the region to Mainland China only …

Michael 5 years, 7 months ago

Hi Robert, Sorry to hear that. I tried to find their website or any other official contact information, but no success.…

Michael 5 years, 7 months ago

Hi Bruno, Thanks for the update. Glad you solved the problem!

Michael 5 years, 7 months ago

I normally go to "+" add device. Yes, that's what I meant. Do you have a Chinese version or an international version of…

Michael 5 years, 7 months ago

Did you follow all the recommendations mentioned in this post and comments? Try to pair it with another phone if all th…

Michael 5 years, 7 months ago

It's strange this model is not shown in the device list in your region considering there are European and International…

Michael 5 years, 7 months ago

Where did you buy the device? In some cases, the seller should be responsible for warranty cases. Also, try to reach Xi…

Michael 5 years, 7 months ago

Hi, glad it was helpful. Regarding your questions: 1. No, unfortunately, it doesn't have any indicator if the water tan…

Michael 5 years, 7 months ago

Hi Luigi, Unfortunately, that's how all the robot vacuum (or almost all, not sure) with Wi-Fi and app works. For exampl…

Michael 5 years, 7 months ago

Maybe the map is distorted which makes the robot think that it already cleaned the whole place. Did you try to delete t…

Michael 5 years, 7 months ago

I don't think it's possible to pair the robot with one phone which you use as a wi-fi tethering device. But perhaps it …

Michael 5 years, 7 months ago

Hi, Did it happen only once or each time you try to use it? Does it only stops/pause cleaning or turning off completely…

Michael 5 years, 7 months ago

You are right, it has the carpet boost feature. We didn't notice that when collecting the information. I've updated the…

Michael 5 years, 8 months ago

Thanks for the post, Benjamin!

Michael 5 years, 8 months ago

Glad it works! Unfortunately, zoned cleaning can't be scheduled. Virtual walls should work when you scheduling the clea…

Michael 5 years, 8 months ago

Zoned cleaning should be available if you have experimental features enabled. Check the third image in this article, th…

Michael 5 years, 8 months ago

Thanks, Ron! I've updated the table.

Michael 5 years, 8 months ago

Hi David, Do you have the same issue as Matt with map loading or with Lidar? The map loading issue is most likely relat…