How To Solve Wi-Fi Connection Issue With Xiaomi Roborock S50
May 8, 2018 1 min read
We were searching all over the internet and noticed that US consumers who bought Xiaomi Roborock have some issues with connecting the robot to Wi-Fi.
Step 1. Connect your smartphone to Wi-Fi.
please note. Make sure your router works fine. Do not keep the phone and the robot too far away from each other.
Step 2. Log in to the Mi Home app via your Xiaomi account, email or phone number. Update the app to the latest version.
Step 3. After logginning in power the Xiaomi Roborock on and make sure the light is flashing. Add the robot to the Mi Home app.
Step 4. Enter the Wi-Fi name and password.
Step 5. Connect your phone to the robot cleaner. Go to Settings - WLAN, choose the name of your vacuum cleaner "xxx" and there is a tick before the name. After that, back to Mi Home app, the phone begin to connect to the cleaner.
Why does the connection issue happen and how to solve it?
We hope Xiaomi will fix the issue with the US server sooner or later but for now what you can do with that?
Firstly, the robot requires 2.4GHz WI-FI. When the US consumer is trying to connect the Roborock to Wi-Fi, nothing happens. For some reasons, they can't get the vacuum's latest firmware which makes the robot almost useless at this point.
There is an option to make the robot works the way it should work. When choosing the needed region in Xiaomi Mi Home App - go with the European or Chinese server (if you understand Chinese though). Now you can use the app and all its features.
We hope it does help you. Enjoy your life with Xiaomi Roborock.
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